Customer Service Specialist with French (m/f) - Warsaw

Company: Recruiting Agency

Location: hybrid, Warsaw

Job Type: employment

Net Salary: PLN 4500.00 per_month

Positions: 1

Status: open

Description

📍 Centrum, Warsaw
🏢 Manpower
🕒 Full-time | Permanent | Hybrid

About the Company

Manpower is a global leader in workforce solutions, with over 70 years of experience and operations in 82 countries. In Poland, we have been active since 2001 with nearly 35 branches nationwide. Our mission is to open new opportunities for candidates, help them find work matching their skills and experience, and provide professional guidance throughout their careers.

Key Responsibilities

Daily contact with business clients in French via email, chat, and phone

Manage the full order processing cycle for business clients

Resolve order-related issues and ensure timely deliveries

Collaborate closely with internal departments to optimize workflows

Prepare reports and analyses related to order management

Handle returns and complaints following company procedures

Cooperate with the team to improve processes and efficiency

Requirements

Excellent command of French (C1 minimum)

Communicative English (B2 minimum)

Experience in customer service and/or order management

Accuracy, analytical thinking, and strong organizational skills

Motivation to learn and grow in an international environment

What We Offer

Full-time employment with a permanent contract

Hybrid work model (modern office in Mokotów, Warsaw)

Standard office hours (Monday–Friday)

On-site onboarding and training for the first 3 months

Benefits package including private medical care (Luxmed), Multisport card co-financing, access to MyBenefit platform, attractive bonuses, and lunch card

Opportunity to gain professional experience in a supportive international environment

Spécialiste Service Client Francophone (H/F)

📍 Centrum, Varsovie
🏢 Manpower
🕒 Temps plein | CDI | Mode hybride

Skills Required

Languages Required

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